Return Policy

• Returns accepted for 14 days
• Free return shipping
• No restocking fee
• No final sale items

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards

• Downloadable software products

• Some health and personal care items

  To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

  There are certain situations where only partial refunds are granted: (if applicable)
  Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  Any item that is returned more than 15 days after delivery

  Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at namaste@trividworld.com and send your item to: Gala 10, 1st Floor , J4 building , Shree Arihant Compound , Kalher , Bhiwandi , 421302.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: Gala 10, 1st Floor , J4 building , Shree Arihant Compound , Kalher , Bhiwandi , 421302.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.